In the past decade, millions of Brits have embraced home tech gadgets to monitor their children, pets, and deliveries. Now, with about one in five homes equipped with a doorbell camera, and many more using pet CCTV or video baby monitors, some property sellers are turning to these devices to eavesdrop on property viewings.
But should you do it too? Here are three reasons why it’s not the best approach.
A Game of Bluff
Some sellers believe spying on property viewings will give them valuable insights into a buyer’s motivation and budget. However, there’s no guarantee that what a buyer says when in your home is genuine. Many online forums caution buyers that owners may be listening in remotely, leading some to ‘play to the camera’ and say misleading things to gain an edge in negotiations. This strategy can backfire, leaving you with unreliable information and potential misunderstandings.
Honest Feedback from Your Agent
You don’t need to spy to understand what buyers really think of your property – just ask your agent. Experienced estate agents are skilled at drawing out information from buyers and will pass constructive feedback on to you. Since agents work to sell your property, they’ll communicate any relevant issues or areas for improvement. Additionally, they’ll filter out any insensitive or irrelevant comments that could upset you but have no impact on the sale. Honest feedback from your agent can provide real insights without the ethical or practical concerns of eavesdropping on property viewings.
Ethically Questionable
Spying raises legal and ethical questions about covertly listening to private conversations. While it’s not illegal to have cameras in your own home, it’s generally recommended (and sometimes legally required) to inform anyone working on-site if a smart camera is in use. At a minimum, you should inform your estate agent if there are cameras in the property. Consider how buyers might feel if they knew you were secretly listening in on them. Imagine the roles reversed; it’s likely you wouldn’t appreciate being monitored either.
The property market can already be complicated and, at times, emotionally charged. It’s crucial that all parties – buyers, sellers, and agents – feel that everyone is acting fairly and in good faith. By creating a comfortable atmosphere, you’re more likely to facilitate a positive experience that results in a successful sale.
For a free property valuation and professional advice on preparing your home for property viewings, contact us today.
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